Use cases
This workflow fits no-cool calls, visible leak situations, airflow complaints, ice-maker or refrigeration questions, and other cases where a better first look helps qualify the dispatch.
HVAC
Remote diagnostics software for HVAC and refrigeration service teams.
Use ServiceCam to inspect visible cooling, refrigeration, airflow, and installation conditions before dispatch while building a cleaner service record for the team.
Better first lookCheck visible components, panels, coils, condensate, and install conditions earlier.
Browser-based customer videoGuide the customer camera without asking for an app install.
Stronger callbacksKeep notes, captures, and exports tied to the same HVAC ticket.
What the team gains
HVAC teams can gather better visual context, document the equipment and condition, and preserve a cleaner record for callbacks and escalations.
Best related pages
See remote video diagnostics, ticket documentation, and pricing.