Sign In Start Setup
Remote video diagnostics for field-service teams

See the issue before you dispatch.

ServiceCam.Pro lets your team send a secure camera link, guide the customer live in the browser, and leave every call with photos, notes, recordings, and a service record your office can actually use.

See Plans Start Setup
No customer app download Live technician guidance Notes, captures, and recordings in one ticket

Owned and supported by Small Business AI Guys for HVAC, plumbing, electrical, appliance, and field-service teams that need a clearer first look before dispatch.

01 See the issue before you dispatch.

Use customer video to spot visible failures, model details, and installation conditions before the on-site visit starts.

02 Keep the customer experience simple.

The customer opens the secure link in the mobile browser and gets guided to the right view without downloading an app.

03 Document the work while it is live.

Save captures, notes, and call media while the technician is guiding the view.

04 Hand off a usable record.

Callbacks, escalations, and manager review all start from one clean ticket record instead of a scattered text thread.

What happens after you click

The first-use path is three short steps.

Choose the plan, verify the owner account, then finish setup. Most teams are ready to open the first ticket in minutes.

01 Choose the plan

Pick the plan that matches your call volume and storage needs before you start signup.

02 Verify the owner email

Confirm the owner email so the account is tied to the right shop before the workspace opens.

03 Finish setup and open the workspace

Finish secure account setup and continue into the workspace. Paid plans add billing during setup, and the same live ticket workflow opens after that step.

Product proof

See the actual workflow before you roll it out.

These are the real screens your office, technician, and customer work through on a live support call.

ServiceCam dashboard intake preview
Open the ticket with the real intake flow

Customer details, issue notes, queue actions, and locality stay tied to the same support record.

ServiceCam live ticket workspace preview
Guide the camera inside the live workspace

Give the technician the customer view, notes, link actions, and capture tools inside one session surface.

Keep the customer side simple

The customer sees a secure browser session instead of a heavyweight meeting-room workflow.

Core features

Everything needed to work one support ticket cleanly.

Keep intake, live video, notes, captures, recordings, reporting, and exports in one service workflow instead of juggling separate tools.

Customer camera link

Explain the browser-based join flow and why “no app install” matters for service operations.

How it works

A clean support flow from first look to finished record.

The workflow starts with intake, moves through the live ticket, and ends with reporting and a usable handoff record.

01

Open the ticket and send the secure link

Start the case from the dashboard and text or email the customer link in seconds.

02

Guide the customer camera live

Direct the customer to the right angle, capture stills, and document the issue as it is happening.

03

Wrap with reporting and exports

Leave the call with analytics, saved files, notes, and a cleaner record for callbacks and escalations.

Trade use cases

Built for the trades that lose time and margin when the first dispatch is blind.

Choose the trade that looks like your operation and see how ServiceCam fits the real service call, not just a generic remote-video scenario.

HVAC remote diagnostics

Inspect cooling, refrigeration, airflow, and visible hardware conditions before the truck rolls.

Appliance repair triage

Inspect washers, dryers, ovens, refrigerators, and control panels remotely with a browser-based link.

Plans built for the trade

Pick the ServiceCam.Pro setup that fits how your shop actually runs.

Start with a single truck, move up when you need more seats and more live calls, and keep the library sized to the volume your team is really creating.

Self-serve today

Single Truck

Built for owner-operators and one-tech shops that need a clean remote support workflow.

$19/month

  • 50 GB service library
  • 1 live call at a time
  • 1 seat
  • Notes, photos, recordings, and exports
Choose Plan
Crew upgrade

Crew

For growing service companies running a few techs, a dispatcher, and more than one live issue at a time.

$70/month

  • 250 GB service library
  • Up to 3 live calls at once
  • Up to 5 seats
  • Best fit for small office plus field teams
Choose Plan
Team rollout

Multi-Shop

For larger service operations that need multiple crews, larger storage, and room to scale.

$170/month

  • 1 TB service library
  • Up to 10 live calls at once
  • Up to 10 seats
  • Good fit for larger companies and multi-location shops
Choose Plan

All plans use the same browser-based remote diagnostics workflow. Need help sizing a plan, rollout guidance, or a larger deployment? Reach out at support@servicecam.pro. Review Terms, Privacy, and Payment Policy.

FAQ and resources

Answers for owners, dispatchers, and technicians.

Review pricing, rollout details, workflow questions, and support policies before you put the product in front of the team.

About ServiceCam.Pro

See who runs the product, what it is built for, and how it fits under the Small Business AI Guys umbrella.

Contact and next steps

Give prospects and current customers a clean way to ask pricing, rollout, and support questions.